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(+48) 512 552 522
(+48) 782 295 647
or e-mail
biuro@ecoautorent.pl
 

Terms and Conditions

 

Terms and Conditions of short term rentals
as of June 1, 2013.
  1. The following regulations define the detailed rules for the " vehicles short term rental ", and describe the relationship between Eco Auto Rent and its customer.
  2. These terms and conditions apply to all short term rentals, unless the specific agreement states otherwise.
  3. The agreement for a period of time shorter than 2 years is considered as the short term rental.
  4. The Eco Auto Rent is the party providing the service.
  5. The agreement is signed by the authorized employees of the Eco Auto Rent.
  6. Anyone who meets our rental policy and signs the agreement may become a customer.
  7. The customer is required to produce:
    • valid ID
    • driving license valid for at least 2 years in Poland and of category appropriate for the rented vehicle
    • valid credit card
    • in case of cash payment, the company is required to provide a copy of the Business Registration or other legal document confirming its economic activity.
  8. The company entering the rental agreement by fax, is required to provide:
    • written order signed by its authorized person
    • power of attorney for the person assigned to sign the agreement and claim a vehicle
    • copy of the company’s entry to the National Court Register
  9. The written order shall be sent by fax located at the company’s premises.
  10. The person representing the customer assigned to sign the agreement and claim a vehicle shall:
    • present original written order sent by fax
    • present original power of attorney for the person assigned to sign the agreement and claim a vehicle
    • present valid ID
    • present driving license valid for at least 1 year in Poland and of category appropriate for the rented vehicle
    • present copy of the company’s entry to the National Court Register
    • be in possession of a valid major credit card, cash or a proof of payment
  11. The vehicle may drive only by persons authorized, of which the Eco Auto Rent is informed.
  12. All the requirements of the agreement apply to the customer driving the rented vehicle in person.
  13. The customer may entrust driving to another person which meets the following requirements:
    • being of age between 21 and 70
    • in possession of a valid ID
    • in possession of a valid for at least 1 year in Poland and of category appropriate for the rented vehicle
  14. The customer is obliged in particular:
    • to prevent third parties from obtaining the keys and documents of a rented vehicle
    • to fill up the tank with the proper fuel and present upon the check-out proof of fuel purchase at the designated stations and in amount proportional to the driven kilometers
    • to inform the Eco Auto Rent of any vehicle damage and to follow its instructions
    • to properly secure the vehicle in case of breakdown or mechanical problem
    • to be in possession of driving license, ID, vehicle registration, copy of the rent agreement and a vehicle insurance.
    • to secure a vehicle against the theft using all of its security devices
    • to switch on or activate installed electronic or mechanical security devices
    • by his own expense and effort, to maintain a vehicle daily by checking and refilling its fluids, checking tires condition and proper work of its lights
    • to return a vehicle with the same as at a pick-up amount of fuel, or to pay for a difference
    • to submit a written statement of circumstances of a vehicle breakdown, and in case of consented repairs, submit invoices and return changed parts
    • to return a vehicle clean and with no things left behind
    • to pay during the rental period, for the used fuel and parking fees
    • to pay for the towing and parking fees, road tolls, and traffic tickets issued to the driver
    • to pay the costs of retrieving driver’s personal data by authorized services issuing a ticket for violation of traffic rules
  15. The Eco Auto Rent does not permit to:
    • make without consent any vehicle repairs or modifications
    • order a vehicle service check or repairs without its written consent
    • transport number of persons bigger than stated in registration
    • transport loads exceeding the amount stated in registration
    • install roof rack or box
    • haul a trailer or to tow other vehicle
    • use a vehicle for driving lessons or in sport events and rallies
    • sell, sublet or let to use a vehicle to the third party
    • live valuables in a vehicle
    • use of tobacco inside a vehicle
    • drive a vehicle outside Poland’s boundaries without its written consent
  16. The customer is liable for:
    • missing parts and vehicle’s equipment
    • unauthorized placing or removal vehicle commercial signs
    • the customer will be charged accordingly for the part’s installation or removal resulted from:
      • improper use of the vehicle and its security devices
      • traffic offences
      • loss of the vehicle’s registration and insurance documents
      • loss of the vehicle’s keys
    • continuing to drive the with a malfunction, which can be a threat to road safety or condition of the vehicle
    • all the consequences and costs resulting from the initiation of the vehicle search
    • application to the appropriate office for additional licence to carry goods when retting a vehicle with the GVW over 3,5t. This does not apply to the vehicle’s personal use
  17. The minimal renting period is one 24 hrs.
  18. The renting period starts at the time of the pick-up. The day, hour and minutes are to be specified in the agreement.
  19. With the Eco Auto Rent consent the customer has a right to extend the rental period.
  20. The Eco Auto Rent has the right to deny the extension of the rental period.
  21. The Eco Auto Rent has to be notified of the intention to extend the rental period prior to its expiration:
    • 24 hrs in case of the rental period of less than 7 days
    • 48 hrs in case of the rental period of more than 7 days
    The notification is to be done between 8 a.m. and 3 p.m. of a working day at the Eco Auto Rent location where the agreement had been signed.
  22. The extension of the rental period of less than 7 days can be done by phone, otherwise a signing of an annex or a new agreement is required.
  23. In case of an extension of the rental period without the consent of Eco Auto Rent contractual penalty charge will apply.
  24. Unauthorized rental period extension for more than 12 hrs will treated as misappropriation, and reported to the police.
  25. The basis for the billing is applicable short-term rental service prices.
  26. The cost of the rental is to be specified in the agreement.
  27. This will not change during the rental period.
  28. The customer may be obliged to pay the revised rates during the contract period, if the agreement extension been signed and the rental fee for the vehicle before rates change had not been paid.
  29. The customer will not be reimbursed in any way for returning a vehicle before the termination of the rental period.
  30. The customer shall pay a security deposit which may be use to cover additional rental costs generated by him.
  31. The deposit must be made ​​before the start of the rental period and before collecting the vehicle by the customer.
  32. The deposit is fully or partially refundable depending on the final settlement.
  33. The value of the deposit is specified in the Eco Auto Rent price list.
  34. The deposit is not refundable when:
    • the vehicle has been stolen
    • the vehicle has been damaged and repair cost exceeds the 50% of its value
    • the customer failed to bring on time the vehicle to a service station for the registration check, despite being notified
    • the customer failed to bring on time the vehicle to a service station for the maintenance check, despite being notified
  35. The deposit refundable after the return of a vehicle, evaluation of its technical condition and the final settlement.
  36. The deposit will be refunded the day after if the vehicle was returned:
    • in a condition preventing its technical evaluation (extensive dirt deposits)
    • after dusk or atmospheric conditions preventing such evaluation
  37. The customer pays for the rental beforehand and:
    • in case of the rental period less than a month:
      • in full before signing the agreement and the vehicle pick-up
    • in case of the rental period more than a month:
      • the first installment before signing the agreement and the vehicle pick-up
      • all the other installments at least 5 working days before the beginning of the next month
  38. The payment may be done in cash or by money transfer.
  39. In case of money transfer, the payment is done when it is confirmed on the Eco Auto Rent bank account.
  40. Should the rental charge is not paid by the date specified in the invoice, the Eco Auto Rent shall be entitled to charge the interest at statutory rate.
  41. The signed agreement allows the Eco Auto Rent to issue an invoice without the customer’s signature.
  42. The extension of the rental period without the Eco Auto Rent consent is considered as a violation of the agreement.
  43. For the extension of the rental period without the Eco Auto Rent consent the customer will be charged:
    • for each commenced hour of the delay for up to 6 hrs
    • for the period exceeding 6 hrs
  44. In case of surcharges need to by apply, the Eco Auto Rent reserves the right to demand compensation if the damage exceeds the value of those charges.
  45. Applying surcharges does not release the customer from paying for each extra day over the agreed rental period.
  46. The financial settlement with the customer is done upon the termination of the rental period and the vehicle return.
  47. The financial settlement may generate surcharges if:
    • in case of the agreement for the period of less than one month, and the customer exceeds the specified limit of kilometers driven, in an amount of 0,20 PLN for each kilometer
    • additional agreement is signed or arrangements made
    • additional payments are to be made after a delay of the vehicle return
    • the Eco Auto Rent bear costs of maintenance and fuel necessary to bring the vehicle to the condition at the pick-up time
    • other costs stipulated by the agreement and terms of use are applicable
  48. The list of surcharges for the events related to the agreement is included in Appendix 1 to this document.
  49. In the Appendix 1 standard charges for repairs and refurbishments in the returned vehicle are specified.
  50. The vehicle pick-up may be done only at the Eco Auto Rent location where the rental agreement is signed.
  51. The return of the rented vehicle may be done at any Eco Auto Rent location and by previous arrangement.
  52. Contact details of the customer (and or time of a company’s existence) are to be specified in the rental agreement.
  53. The customer may not demand the pick-up time or the location other than those specified in the agreement.
  54. At the pick-up time the customer is to give contact information for emergency situations.
  55. The condition of the returned vehicle is described in the report.
  56. The report, filled and signed by both parties, becomes an integral part of the agreement.
  57. The report is to be done in the presence of the Eco Auto Rent representative at the pick-up and return time.
  58. The report shall include a description of:
    • the vehicle’s overall mechanical condition
    • the vehicle’s documents
    • keys and security devices
  59. The costs of fuel and vehicle fluids used during rental period are covered by the customer.
  60. The vehicle is rented with the amount of fuel indicated by the fuel gauge.
  61. The customer is to return the vehicle with the amount of fuel indicated in the report at the pick-up time.
  62. In cases of dispute, the basis for mutual settlement is the fuel tank capacity specified in the vehicle technical documentation.
  63. In case of the tank not being filled to the amount fuel indicated in the report, the customer shall pay a fee at the rate specified in the list, including the cost of fuel supplementation and maintenance.
  64. The customer is obliged to pay for repairs necessitated by the use of rented vehicle and not covered by the insurance policy, especially those pertaining to:
    • tires
    • wheels
    • wheel covers
    • brake discs
    • external mirrors
    • suspension elements
    • the vehicle’s floor
    • the vehicle’s interior and its elements
  65. All the vehicles designated for the short term rentals are fully covered by the appropriate insurance policies.
  66. The customer is obliged to comply with the general insurance conditions specified by the Eco Auto Rent.
  67. The customer agrees to notify immediately the Eco Auto Rent of any damage and provide the applicable documents.
  68. The customer is responsible for any damage , loss or reduction of the vehicle’s value, as well as any damage to third parties, occurring during the rental period and due to his/her fault, in the event of:
    • vehicle’s damage due intended actions or gross negligence
    • vehicle’s damage done while driving under the influence alcohol, drugsor psychotropic substances, and without a valid license
    • vehicle’s damage occurring while exceeding the speed limit by 30 km/h or more, or in the case of serious traffic violations
    • drivers leaving the scene of an accident
    • theft of the vehicle’s keys and documentation
    • vehicle’s damage occurring while the driver was the person other than specified in the agreement or its appendix
    • vehicle’s theft when all the anti-theft devices were not in use
    • use of the vehicle without the Eco Auto Rent consent
    • subletting the vehicle to the third parties which do not comply with the binding agreement conditions
  69. The customer is required to pay for the damages to the vehicle occurring during the rental period, if he is liable for covering the Eco Auto Rent’s insurance premium, or the loss of its insurance coverage.
  70. With the consent of the Eco Auto Rent, the vehicle may be driven beyond the Polish borders.
  71. In case of a vehicle breakdown, collision or traffic accident, the customer is obliged to notify the Eco Auto Rent.
  72. Emergency numbers and the Eco Auto Rent contact details are given at the vehicle pick-up.
  73. In case of a vehicle breakdown the customer is obliged to act according to instructions given by the Eco Auto Rent representative.
  74. In the case of a vehicle breakdown, whenever possible and within 24 hrs, the customer will be provided with replacement vehicle.
  75. The customer is not entitled to the replacement vehicle if the rental agreement is to expire within 24 hrs.
  76. Whenever possible, the replacement vehicle should be of equal standard of the rented one.
  77. The customer will not be charged:
    • for each day of waiting for a replacement vehicle, counting from the moment when the Eco Auto Rent agree to provide one
    • for every day without being provided with the replacement vehicle.
  78. The customer will be reimbursed for the cost of repairs if:
    • the Eco Auto Rent agreed to proceed with them
    • they are documented with invoices issued to the Eco Auto Rent
    • the vehicle failure was not caused by him.
  79. The parties exclude the customer’s claims in connection with the failure of the vehicle, over and above those specified in the agreement or in the terms of rental.
  80. The Eco Auto Rent is entitled to control the vehicle’s condition and the way it is being used, at any given moment during the rental period.
  81. The Eco Auto Rent, at any given moment during the rental period, is entitled to demand the return of the vehicle’s keys and documents, and the customer is obliged to comply with such a demand.
  82. Acquisition of the vehicle’s keys and documents preventing its further use under the agreement will be confirmed by appropriate documentation, signed by both parties.
  83. The tenant is obliged to:
    • bear all costs associated with the collection of payments arising from the rental of the vehicle;
    • in cases of arrest or confiscation of the vehicle by the authorities empowered to do so, for which the Eco Auto Rent is not responsible:
      • bear all costs associated with the recovery of the vehicle
      • to pay the equivalent of the vehicle in the event of inability to regain its possession.
  84. The customer's personal data are protected under the Act on Protection of Personal Data of 29.08.1997 (consolidated text. Journal of Laws No 101/02 pos. 926, as amended). The customer authorizes the Eco Auto Rent to process his personal data strictly for the purpose of execution of the agreement.
  85. In case of failure to comply with the terms of the agreement or submission of false data by the customer, the Eco Auto Rent has the right to forward his personal data to the authorities responsible for the enforcement of law, as well as submitting his name to the registry of dishonest business partners.
  86. Any dispute arising out of the agreement realization will be settled by the District Court of the jurisdiction of the Eco Auto Rent.
  87. The rental agreement contains the customer’s statement that is familiar with these terms and conditions.
  88. Unless the agreement states different, this document applies to all short-term rentals.
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